FAQ
  • Q1: How to control the product quality?

  • UN:

    The components all come from famous factories; Factory has professional QA employees that checking the incoming components. Professional production &a[……]

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  • Q2: What is the difference between a Class I and Class II power supply?

  • UN:

    An IEC Class I power supply has an ac safety ground connection and thus is allowed to have only a single layer of insulation between the user and haza[……]

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  • Q3: What does mean time between failures (MTBF) mean?

  • UN:

    MTBF is the “Mean Time Between Failure” and is a measure of a products reliability. It applies to repairable systems, whereas a similar MTTF (Mean Tim[……]

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  • Q4: What are 60601-1, 62368-1, 61347-1 and 60335-1 safety standards?

  • UN:

    IEC 60601-1 is a set of safety regulations governing medical electronic products. IEC 60335-1 is a set of safety regulations governing household elect[……]

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  • Q5: Will Each Of Your Product Tested Before Shipment?

  • UN:

    Yes, each of our Power Adapters,Battery Chargers and LED Drivers will be strictly tested before shipping. The last four processes of testing is Open F[……]

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  • Q6: What Is The Warranty Of Your Products?

  • UN:

    We offer 3 years guarantee for our Battery Chargers, Power Adapters and LED Power Supplies, at the same time if the products was damaged undesigned, w[……]

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  • Q7: What can you do if the product is broken?

  • UN:

    We promise to replace new ones to you if there is any defective happen during the warranty period.We promise to replace new ones to you if there is an[……]

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